Delivering a Superior Experience!
When it comes to Service Agreement, SUMC’S approach is” Together we Grow”.. It’s a long term partnership with focusing on Maximum return of Investment for Customer through Enhance Performance and Optimal usage of System. Vastly Experienced Application and Service team not only cater for high uptime of the system also keep customer aware with latest developments on the system and suggesting future upgrade of the system to keep it at per with need of the Day
We understand each customer is unique, we listen, we take their input and utilizing the high technical expertise of our Service Engineers. We customize Service program with a single goal in mind to achieve the best solution for Customers.
Our holistic approach of customer service with clinical application ensure unsurpassed lifetime customer support. Our Services cover the following:
- Pre- sale support to Customer for Site planning and requirements.
- Regular after sales technical support
- Quality and professional handling of customer inquiries and complaints
- Installation and technical operation of all new equipment
- Technical support for all equipment under warranty or service contract
- Clinical support and Training
- 24/7 customer support Services